Sentinel Citation — Terms of Service

Effective Date: May 19, 2026 Last Updated: May 19, 2026

Important — Please read carefully. These Terms of Service ("Terms") form a binding contract between Fusion Collective LLC, a Delaware limited liability company with offices at 8 The Green, Suite #23506, Dover, DE 19901 ("Fusion Collective," "we," "us," or "our"), and the individual or entity that accesses or uses the Service ("Customer," "you," or "your"). By creating an account, clicking "I agree," uploading any document, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

Section 18 (Disputes; Binding Arbitration; Class-Action Waiver) requires that you and Fusion Collective resolve most disputes through individual binding arbitration and waive the right to a jury trial and to participate in any class or representative proceeding. Please read it carefully.

The Service does not provide legal advice. See Section 4.

1. Definitions

Capitalized terms used in these Terms have the meanings set forth below.

1.1 "Account" means the credentialed user account created to access the Service.

1.2 "Authorized User" means an individual employee, contractor, or agent of Customer who is authorized by Customer to use the Service under Customer's Account and who is bound to obligations no less protective than these Terms.

1.3 "Customer Content" means any document, filing, text, data, instruction, or other material that Customer or any Authorized User uploads, submits, transmits, or otherwise makes available through the Service.

1.4 "Documentation" means the user-facing technical and operational documentation that Fusion Collective makes available for the Service, as updated from time to time.

1.5 "Output" means any text, citation list, score, narrative, report, analysis, summary, or other material generated by the Service in response to Customer Content (including, without limitation, citation verifications, per-citation judgements, meta-judgements, aggregator narratives, and rendered PDF reports).

1.6 "Service" means Fusion Collective's Sentinel Citation product, including the web application, application programming interfaces, supporting services, Documentation, and any updates, all as made available by Fusion Collective from time to time.

1.7 "Third-Party Service" means any third-party product or service that the Service interoperates with or relies upon, including without limitation the large-language-model providers (Anthropic, OpenAI, and Google), CourtListener, Cornell Legal Information Institute, eCFR, SerpAPI, Stripe, and cloud-infrastructure providers.

2. Eligibility; Account Registration

2.1 Eligibility. You represent and warrant that (a) you are at least 18 years old; (b) you have full legal capacity and authority to enter into these Terms and, if you are accepting on behalf of an entity, to bind that entity; (c) your use of the Service will comply with all laws and rules applicable to you, including without limitation the rules of professional conduct in every jurisdiction in which you are admitted to practice law; and (d) you are not barred from receiving services under the laws of the United States or any other applicable jurisdiction.

2.2 Accounts and Credentials. You are responsible for maintaining the confidentiality of all credentials issued to you or your Authorized Users and for all activity that occurs under your Account. You must immediately notify Fusion Collective at the address in Section 22 if you suspect any unauthorized access to or use of your Account.

2.3 Accuracy. You agree to provide accurate, current, and complete registration information and to keep it updated.

3. The Service

3.1 What the Service Does. The Service accepts legal filings uploaded by Customer, extracts and identifies citations using one or more third-party large-language-model providers, verifies citations against publicly available sources (such as CourtListener, Cornell LII, and eCFR), generates per-model and synthesized analyses of how the filing uses each cited authority, and produces summary reports.

3.2 What the Service Is Not. The Service is a software analysis tool. The Service is not a law firm; it does not provide legal advice; it does not practice law; and it does not form an attorney-client relationship between Customer and Fusion Collective. The Service is not a substitute for the independent professional judgment of a licensed attorney, and Output is not legal opinion, certification, or guarantee of any kind.

3.3 Beta and Pre-Release Features. Fusion Collective may make alpha, beta, preview, or experimental features available. Such features are offered "AS IS," may be modified or discontinued at any time, and are excluded from any service-level commitments or warranties.

3.4 Changes to the Service. Fusion Collective reserves the right at any time, and without prior notice, to add, modify, suspend, or discontinue features of the Service, including without limitation the underlying large-language-model providers, verification sources, and processing pipelines.

4. NOT LEGAL ADVICE; PROFESSIONAL RESPONSIBILITY

4.1 No Legal Advice. Output, the Service, and the Documentation do not constitute legal advice, legal opinion, or any form of professional advice. No attorney-client relationship is created by your use of the Service. Communications with the Service are not privileged or confidential by virtue of these Terms, and no work-product doctrine attaches to Service operations as a matter of law.

4.2 Independent Verification Required. Output is generated in part by probabilistic artificial-intelligence systems that may produce inaccurate, incomplete, outdated, fabricated, or misleading results, including but not limited to "hallucinated" citations, misidentified holdings, incorrect treatment classifications, and false negatives. You agree that you will not rely on Output without independent verification. Before filing, submitting, distributing, or otherwise relying on any Output, Customer and its Authorized Users must independently verify every citation, holding, quotation, characterization, and analysis using authoritative primary sources.

4.3 Professional Responsibility. If you are a licensed attorney, you remain solely responsible for compliance with all applicable rules of professional conduct, including without limitation duties of competence, candor to tribunals, supervision of nonlawyer assistance, confidentiality, and the prohibition on the unauthorized practice of law. Nothing in the Service relieves you of those obligations. You are solely responsible for any filings or submissions made to any court, tribunal, agency, or third party.

4.4 No Reliance for Filing Decisions. Output is intended to assist — not replace — the lawyer's review. You acknowledge that any decision to file, submit, cite, rely on, or refrain from challenging any authority is yours alone, made in the exercise of your own professional judgment.

5. License to Use the Service

Subject to your continuous compliance with these Terms and payment of all applicable fees, Fusion Collective grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term to access and use the Service solely for Customer's internal business purposes. All rights not expressly granted in these Terms are reserved by Fusion Collective and its licensors.

6. Acceptable Use

6.1 Prohibited Conduct. You will not, and will not permit any Authorized User or third party to:

(a) use the Service in violation of any law, regulation, court order, or rule of professional conduct; (b) upload, submit, or process any content that you are not authorized to disclose, including content subject to a protective order, sealing order, gag order, or third-party confidentiality obligation that would prohibit disclosure to Fusion Collective or to the Third-Party Services described in Section 11; (c) upload, submit, or process classified information; export-controlled technical data the disclosure of which is restricted by law; protected health information regulated by HIPAA absent a separately executed Business Associate Agreement; payment-card data subject to PCI DSS; or biometric identifiers regulated by state biometric-privacy laws; (d) upload any material that contains malware, ransomware, or other harmful code; (e) attempt to reverse engineer, decompile, disassemble, or derive the source code, models, training data, or architecture of the Service, except to the extent such restriction is prohibited by applicable law; (f) use the Service to develop, train, fine-tune, evaluate, or improve any product or service that competes with the Service, or to scrape, harvest, or otherwise extract bulk data from the Service; (g) circumvent or attempt to circumvent any authentication, rate-limit, billing, scanning, security, or access-control mechanism; (h) resell, rent, lease, sublicense, time-share, or otherwise make the Service available to any third party except Authorized Users; (i) use the Service to harass, defame, threaten, defraud, or infringe the rights of any person, or to facilitate any of the foregoing; (j) misrepresent the Output as having been produced by a human attorney, or use the Output in a manner that would constitute the unauthorized practice of law; (k) remove, obscure, or alter any proprietary notice, branding, or watermark in the Service or any Output; or (l) use the Service in any manner reasonably likely to bring Fusion Collective into disrepute or to subject it to material legal or regulatory risk.

6.2 Right to Investigate. Fusion Collective may, but is not obligated to, investigate suspected violations of this Section 6 and may suspend or terminate access in accordance with Section 16.

7. Customer Content

7.1 Ownership. As between the parties, Customer retains all right, title, and interest in and to Customer Content. Fusion Collective does not claim ownership of Customer Content.

7.2 License to Fusion Collective. Customer grants Fusion Collective and its subprocessors a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, and otherwise use Customer Content solely as necessary to (a) provide, maintain, and improve the Service for Customer; (b) generate Output for Customer; (c) prevent or address technical, security, or fraud issues; (d) comply with law or valid legal process; and (e) enforce these Terms. Except as expressly set forth herein, Fusion Collective will not use Customer Content to train or fine-tune general-purpose machine-learning models without Customer's prior written consent.

7.3 Customer Representations. Customer represents and warrants that (a) Customer owns or has obtained all rights, consents, and authorizations necessary to upload Customer Content to the Service and to grant the license in Section 7.2; (b) Customer Content does not infringe, misappropriate, or violate any third party's intellectual-property, privacy, publicity, contractual, or other rights; and (c) Customer's submission of Customer Content does not violate any applicable law, regulation, court order, protective order, or professional-responsibility rule.

7.4 Sensitive Submissions. You acknowledge that the Service is a general-purpose tool not designed to be a system of record for any specific regulatory regime. You are solely responsible for redacting, anonymizing, or omitting personal data, client identifiers, privileged communications, and other sensitive material from Customer Content before upload to the extent your professional or legal obligations so require.

7.5 Deletion. Customer may request deletion of Customer Content via the in-product mechanisms or by writing to the address in Section 22. Fusion Collective will delete Customer Content from active systems within a commercially reasonable period after request, subject to (a) standard backup retention cycles, (b) legal-hold obligations, and (c) the retention of derived, aggregated, or de-identified data that cannot be reasonably linked back to Customer.

8. Output

8.1 Output License. Subject to these Terms, Fusion Collective grants Customer a non-exclusive, worldwide, perpetual license to use, copy, modify, and distribute Output produced for Customer for Customer's lawful business purposes. As between the parties, Customer is responsible for the use of Output.

8.2 No Warranty of Output. Output is provided "AS IS" for informational purposes only. Without limiting Section 14, Fusion Collective does not represent or warrant that Output is accurate, complete, current, non-infringing, fit for any particular purpose, or appropriate for filing or submission to any tribunal.

8.3 Citations and AI-Generated Content. You acknowledge that artificial-intelligence systems can and do produce fabricated, miscaptured, or misattributed authority. You will not submit Output to any court, tribunal, agency, or third party without independent verification of every assertion, citation, and quotation, and you will comply with any applicable disclosure rules regarding the use of generative AI in legal filings.

8.4 Third-Party Source Materials. The Service retrieves opinion text and metadata from Third-Party Services. Such third-party materials remain subject to their respective licenses and terms, and Fusion Collective makes no warranty regarding their accuracy or currency.

9. Confidentiality

9.1 Definition. "Confidential Information" means non-public information disclosed by one party ("Discloser") to the other ("Recipient") that is identified as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure. Customer Content is Customer's Confidential Information. The Service, Output methodology, non-public Documentation, pricing, and roadmap are Fusion Collective's Confidential Information.

9.2 Obligations. Recipient will (a) use Confidential Information only as necessary to perform under these Terms; (b) protect it with at least the same degree of care it uses for its own confidential information of like importance, and in no event less than reasonable care; and (c) disclose it only to its employees, contractors, and subprocessors who have a need to know and are bound by confidentiality obligations no less protective than these.

9.3 Exclusions. Confidentiality obligations do not apply to information that (a) is or becomes public through no fault of Recipient; (b) was rightfully known to Recipient without obligation of confidence before disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed without use of or reference to the Discloser's Confidential Information.

9.4 Compelled Disclosure. If Recipient is compelled by law or legal process to disclose Confidential Information, Recipient will, to the extent legally permitted, give Discloser prompt notice and reasonable cooperation to seek a protective order or other relief.

9.5 No Privilege. Customer acknowledges that the mere transmission of Customer Content to Fusion Collective does not create attorney-client privilege, work-product protection, or any other evidentiary privilege between Customer and Fusion Collective, and that Customer is responsible for assessing whether use of the Service is consistent with the preservation of any privilege Customer wishes to maintain.

10. Data Security and Privacy

10.1 Security Program. Fusion Collective maintains commercially reasonable administrative, physical, and technical safeguards designed to protect Customer Content against unauthorized access, alteration, disclosure, or destruction, including encryption in transit and at rest, access controls, malware scanning of uploaded files, and logging.

10.2 No Absolute Security. No information system is impenetrable. Customer acknowledges that Fusion Collective cannot guarantee that the Service will be free from intrusion, compromise, or error.

10.3 Privacy Policy. Fusion Collective's processing of personal data is further described in its Privacy Policy, which is incorporated by reference into these Terms.

10.4 Incident Notification. Fusion Collective will notify Customer without undue delay after becoming aware of a confirmed security incident affecting Customer Content, to the extent and in the manner required by applicable law.

11. Third-Party Services and Subprocessors

11.1 Use of Third Parties. To deliver the Service, Fusion Collective transmits Customer Content to Third-Party Services, including without limitation Anthropic (Claude), OpenAI, and Google (Gemini) for model inference; CourtListener, Cornell LII, eCFR, and SerpAPI for authority lookup; Stripe for payment processing; and cloud-infrastructure providers for hosting. Customer authorizes such transmissions as a necessary part of the Service.

11.2 Subprocessor Terms. Each Third-Party Service operates under its own terms of service and privacy commitments, which may include enterprise-grade no-training commitments for content submitted via API. Fusion Collective imposes contractual obligations on its subprocessors that are reasonably designed to protect Customer Content, but Fusion Collective does not control and is not responsible for the independent acts or omissions of Third-Party Services.

11.3 Changes. Fusion Collective may add, remove, or substitute subprocessors and Third-Party Services from time to time as necessary to deliver, improve, or secure the Service.

12. Fees, Billing, and Refunds

12.1 Pricing Models. The Service may be made available through one or more billing mechanisms, including (a) free promotional filings, (b) prepaid balances, and (c) per-filing checkout via Stripe. Applicable fees, allowances, and limits will be displayed at the point of purchase or in your Account.

12.2 Payment. All payments are processed by Stripe or another payment processor designated by Fusion Collective. You authorize Fusion Collective and its payment processor to charge the payment instrument you provide for all amounts due. You are responsible for keeping your payment information accurate and current.

12.3 Taxes. Fees do not include taxes. You are responsible for all applicable sales, use, value-added, withholding, or similar taxes, exclusive of taxes based on Fusion Collective's net income.

12.4 No Refunds for Completed Filings. Except where required by law or expressly stated in these Terms, fees are non-refundable once a filing has been processed by the Service (i.e., once Phase 1 dispatch has occurred for the corresponding run). For filings that fail before Phase 1 dispatch for reasons attributable to Fusion Collective (e.g., a malware scan timeout or platform error), Fusion Collective will, at its option, restore the prepaid credit or issue a refund.

12.5 Late Payment. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Fusion Collective may suspend access to the Service for non-payment after reasonable notice.

12.6 Price Changes. Fusion Collective may modify pricing for prospective purchases at any time. Price changes do not affect filings already paid for at the time of the change.

12.7 Chargebacks. You agree not to dispute or charge back any payment without first contacting Fusion Collective in good faith at the address in Section 22 to attempt to resolve the issue.

13. Intellectual Property

13.1 Fusion Collective IP. Fusion Collective and its licensors retain all right, title, and interest in and to the Service, the Documentation, all software, models, prompts, scoring rubrics, aggregator templates, scientific methodologies, dashboards, brand marks, and all derivative works thereof, including without limitation all patents, copyrights, trademarks, trade secrets, and other intellectual-property rights. No rights are granted by implication, estoppel, or otherwise except as expressly set forth in these Terms.

13.2 Feedback. If you provide Fusion Collective with any suggestions, comments, ideas, or feedback regarding the Service ("Feedback"), you grant Fusion Collective a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and exploit such Feedback for any purpose without compensation or attribution.

13.3 Aggregated and De-Identified Data. Fusion Collective may collect, generate, and use aggregated, anonymized, and de-identified data derived from operation of the Service (including model-performance statistics, citation-verification hit rates, latency metrics, and similar telemetry) for any lawful business purpose, provided that such data does not identify Customer, Authorized Users, or any individual.

14. Disclaimer of Warranties

14.1 AS IS. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE, THE OUTPUT, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUSION COLLECTIVE AND ITS LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

14.2 AI-Specific Disclaimers. WITHOUT LIMITING THE FOREGOING, FUSION COLLECTIVE MAKES NO REPRESENTATION OR WARRANTY THAT (A) THE SERVICE WILL CORRECTLY IDENTIFY, EXTRACT, OR VERIFY ANY CITATION; (B) ANY OUTPUT IS ACCURATE, COMPLETE, CURRENT, NON-INFRINGING, OR APPROPRIATE FOR ANY PARTICULAR USE; (C) THE SERVICE WILL DETECT ALL ERRORS, HALLUCINATIONS, OR FABRICATIONS PRODUCED BY THE UNDERLYING LARGE-LANGUAGE MODELS; (D) THE SERVICE WILL OPERATE UNINTERRUPTED OR ERROR-FREE; OR (E) DEFECTS WILL BE CORRECTED.

14.3 Jurisdictional Limits. Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law.

15. Limitation of Liability

15.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL FUSION COLLECTIVE OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS; (C) LOSS OR CORRUPTION OF DATA; (D) COST OF SUBSTITUTE GOODS OR SERVICES; (E) ADVERSE OUTCOMES IN ANY LITIGATION, ARBITRATION, NEGOTIATION, OR OTHER MATTER IN WHICH OUTPUT WAS USED OR RELIED UPON; OR (F) SANCTIONS, FEE AWARDS, ORDERS, DISCIPLINARY PROCEEDINGS, OR BAR COMPLAINTS ARISING OUT OF OR RELATED TO ANY FILING OR SUBMISSION, IN EACH CASE WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT FUSION COLLECTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 Aggregate Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUSION COLLECTIVE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY CUSTOMER TO FUSION COLLECTIVE FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). MULTIPLE CLAIMS DO NOT ENLARGE THIS LIMIT.

15.3 Essential Basis. Customer acknowledges that the foregoing limitations are an essential basis of the bargain between the parties and that fees would be materially higher absent these limitations.

15.4 Jurisdictional Limits. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the foregoing limitations apply to the maximum extent permitted by law.

16. Indemnification

16.1 By Customer. Customer will defend, indemnify, and hold harmless Fusion Collective and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any third-party claims, actions, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) Customer Content; (b) Customer's or any Authorized User's use of the Service or Output; (c) any filing, submission, or other use of Output before a court, tribunal, agency, client, or third party; (d) any breach by Customer of these Terms, including without limitation Section 6 (Acceptable Use) and Section 7 (Customer Content); (e) Customer's violation of any law, rule, or regulation, including any rule of professional conduct; or (f) any allegation that Customer Content infringes, misappropriates, or violates the rights of any third party.

16.2 Procedure. Fusion Collective will (a) promptly notify Customer of any claim subject to indemnification (provided that failure to notify will not relieve Customer except to the extent prejudiced); (b) give Customer sole control over the defense and settlement of the claim, except that Customer may not settle any claim without Fusion Collective's prior written consent if such settlement (i) imposes any non-monetary obligation on Fusion Collective, (ii) does not include an unconditional release of Fusion Collective, or (iii) admits any liability or wrongdoing on Fusion Collective's part; and (c) provide reasonable cooperation at Customer's expense.

17. Suspension and Termination

17.1 Termination by Customer. Customer may discontinue use of the Service and terminate its Account at any time through the in-product mechanisms. Termination does not entitle Customer to a refund of fees already paid except as set forth in Section 12.4.

17.2 Termination by Fusion Collective. Fusion Collective may suspend or terminate the Account and access to the Service, with or without notice, if (a) Customer materially breaches these Terms and fails to cure within ten (10) days after notice (or immediately if cure is not feasible); (b) Fusion Collective reasonably believes continued provision of the Service poses a security, legal, or regulatory risk; (c) Customer's payment is overdue and not cured within ten (10) days after notice; (d) Customer becomes the subject of a bankruptcy, insolvency, receivership, or similar proceeding; or (e) Fusion Collective elects to discontinue the Service as a whole.

17.3 Effect of Termination. Upon termination, (a) all licenses granted under these Terms (other than perpetual Output licenses already accrued) immediately terminate; (b) Customer must cease all use of the Service; (c) accrued and unpaid fees become immediately due; and (d) Sections 1, 4, 7.5, 8, 9, 10.2, 12 (for amounts owed), 13, 14, 15, 16, 17.3, 18, 19, 20, 21, 22, and 23 will survive termination.

18. Disputes; Binding Arbitration; Class-Action Waiver

Please read this Section 18 carefully. It limits the manner in which you can seek relief from Fusion Collective and requires you to arbitrate disputes on an individual basis.

18.1 Informal Resolution. Before initiating any formal proceeding, the parties will attempt in good faith to resolve any dispute by sending a written description of the claim to the other party at the notice address in Section 22 and conferring for at least sixty (60) days.

18.2 Binding Arbitration. Except as set forth in Section 18.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved by final, binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable. The arbitration will be conducted by a single arbitrator. The seat of arbitration will be Wilmington, Delaware, and the language of arbitration will be English. The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction.

18.3 Class-Action Waiver; Jury Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PARTIES WAIVE ANY RIGHT TO (A) A TRIAL BY JURY AND (B) TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative or class proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If this Section 18.3 is held to be unenforceable as to any claim or remedy, that claim or remedy (and only that claim or remedy) will be severed and litigated in court under Section 18.5, while all remaining claims proceed in arbitration.

18.4 Carve-Outs. Notwithstanding Section 18.2, either party may (a) seek temporary, preliminary, or other equitable relief in a court of competent jurisdiction to protect its intellectual property, Confidential Information, or to enjoin any breach of Section 6 (Acceptable Use); (b) bring an individual action in small-claims court for disputes within that court's jurisdiction; and (c) report a dispute to any applicable governmental agency authorized to seek relief on the party's behalf.

18.5 Governing Law; Venue for Non-Arbitrable Claims. These Terms and any dispute arising hereunder are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any claim not subject to arbitration under this Section 18, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware, and waive any objection based on inconvenient forum.

18.6 Time Limit. Any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred, except to the extent applicable law prohibits a shorter limitations period than the statutory default.

19. Modifications to These Terms

Fusion Collective may modify these Terms from time to time. Material changes will be communicated by email to the address associated with Customer's Account or by a conspicuous notice within the Service at least thirty (30) days before they take effect, except that changes required for legal, regulatory, or security reasons may take effect immediately. Continued use of the Service after the effective date of any modification constitutes acceptance of the modified Terms. If Customer does not agree to a modification, Customer's exclusive remedy is to discontinue use of the Service.

20. Force Majeure

Neither party will be liable for any delay or failure in performance (other than payment obligations) to the extent caused by events beyond its reasonable control, including without limitation acts of God, war, terrorism, civil disturbance, governmental action, pandemic or epidemic, labor disruption, internet or telecommunications outages, denial-of-service attacks, or failure of a Third-Party Service.

21. Assignment

Customer may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without Fusion Collective's prior written consent, and any attempted assignment in violation of this Section is void. Fusion Collective may assign these Terms in whole or in part without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms inure to the benefit of the parties and their permitted successors and assigns.

22. Notices

22.1 Notices to Fusion Collective. All legal notices to Fusion Collective must be sent in writing to:

Fusion Collective LLC Attn: Legal 8 The Green, Suite #23506 Dover, DE 19901 Email: legal@fusioncollective.ai

22.2 Notices to Customer. Fusion Collective may give notice to Customer by email to the address associated with Customer's Account, by posting within the Service, or by any other method reasonably designed to reach Customer. Notice is deemed given upon dispatch.

23. General

23.1 Entire Agreement. These Terms, together with any order form, supplemental terms, and the Privacy Policy referenced herein, constitute the entire agreement between the parties regarding the subject matter and supersede all prior or contemporaneous agreements, communications, and understandings, written or oral.

23.2 Order of Precedence. In the event of a conflict, the following order of precedence applies: (a) a mutually signed written agreement referencing these Terms; (b) these Terms; (c) the Privacy Policy and any other policies incorporated by reference; and (d) the Documentation.

23.3 Severability. If any provision of these Terms is held to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions will continue in full force and effect.

23.4 No Waiver. No failure or delay by a party in exercising any right under these Terms will operate as a waiver of that right, and no single or partial exercise will preclude any other or further exercise.

23.5 No Third-Party Beneficiaries. These Terms confer no rights on any third party.

23.6 Independent Contractors. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, fiduciary, or employment relationship.

23.7 Government Users. If Customer is a U.S. federal, state, or local government entity, the Service is a "commercial item" as defined at 48 C.F.R. § 2.101, and the rights granted to Customer are no greater than those granted to any other licensee.

23.8 Export Controls; Sanctions. Customer represents and warrants that (a) Customer is not located in, and is not a national or resident of, any country or territory subject to comprehensive U.S. sanctions, and is not on any U.S. government list of restricted or denied parties; and (b) Customer will not access or use the Service in violation of U.S. export-control or sanctions laws.

23.9 Headings. Section headings are for convenience only and do not affect interpretation.

23.10 Interpretation. The words "include," "including," and similar terms are not limiting. "Or" is not exclusive. The singular includes the plural and vice versa.

23.11 Electronic Communications. Customer consents to receive communications from Fusion Collective in electronic form. Electronic communications satisfy any legal requirement that communications be in writing.